Management model
The model of promotional process care is a conceptual care model developed by German nursing scientist Monika Krohwinkel. In order to be able to carry out nursing activities and take necessary responsibilities, time, personnel, and structure resources are required.
Direct care: nursing measures are carried out precisely
Documentation of care: all nursing measures are carefully documented throughout the care process
Work organization: completion of a demand analysis as well as assignment of decision, delegation, and evaluation responsibilities of nursing measures and resources
Diagnostics and therapy: taking responsibility for decisions, delegations, and evaluations of medical treatment measures
Cooperation and coordination services: measures carried out by care services after consulting other professional groups
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- Customer management graphic
“Accepting each person as an individual”